Planning Your Move
reserving the elevator
It is the customer's responsibility to reserve elevators with the supers at buildings of origin and destination. (Supers do not want to hear from moving companies on this.) When you are arranging dates, please also ask about hours when moving is allowed, e.g. 9 am to 5 pm. Some supers may tell you whether they are strict about these hours, or flexible. It is also important to note if any of your furniture is unusually large, for example, 8' sofas, huge desks, bookcases, and armoires that don't disassemble; for items like this, consult with your supers about whether they will fit on elevators or in stairways.
Certificates of Insurance
Most buildings require certificates of insurance to be provided by the moving company. We will need the phone numbers of the managing agents or supers of both your present building and your destination, as certificates are tailored specifically to each building.
While Brownstone Brothers offers full packing services, we understand that some items you may want to pack yourself. For those items, please use the guide below.
The professional way to tape a box:
Additional services (we can help)
You may have chandeliers, wall-mounted TVs and other electrical fixtures that need to be taken down by an electrician ahead of time, or you can ask us about scheduling this for you. We can also arrange to have professionals remove window treatments and hang your art at your new home.
The day of the move
You can let us take it from here! Just arrange for you or an authorized representative to be present that day.
When in Rome...
Tipping is a New York City tradition. As in restaurants, tipping is optional, but much appreciated if you are happy with the service. The amount is strictly up to you. Please feel free to call the office if you need guidelines.