Who We Are: The Style of Our Business

 

We are a small local business with two to three office staff ready to answer your call or email. We have two trucks on the road and 48 years of experience navigating the greater New York area and beyond. We provide a more personal kind of service than that offered by a sprawling truck company with, say, 50 trucks. Such a large company could not and will not offer the kind of dedicated, hands-on service our moving company provides.

A move at Brownstone Brothers is initiated by a call, e-mail, or estimate request. This is then followed by an in-person estimate or e-mail correspondence. Both will result in a fastidious written estimate customized to your individual needs. You’ll find yourself engaged with an intelligent person who has the experience to set up a move (not someone checking off a list of bullet points). We ask all the right questions and provide the necessary paperwork, schedule, and timing to carefully move your treasured belongings - and those of your kids and parents too! We understand the gravity of what it means to trust us with your beautiful home, and we do not take that responsibility lightly.

At Brownstone, our entire team becomes intimately involved with the details of your move.

“More than good service. It was that you went out of your way to make my very complex move work.” Fran (Client, 2021)

Our crews are the best hand-picked crews in the business. They create enthusiasm, absorb anxiety, and may even revive your sense of control.

“It was like being asked to evaluate major surgery. After a little time, I realized the move was stellar.” Sharon (Client, 2022)

Our warehouse is located conveniently near Manhattan, in Mott Haven. So you can change your mind, bring back, or send out, another piece of furniture, without it being a big deal.

“There was no spousal fighting.” Olivia L. (Client, 2016)

Your furniture is safe with us. Our warehouse is concrete, and when it comes to being fire-resistant, it is as good as it can get. We have a 24-hour surveillance system. We are certifiably not in a flood zone. Your furniture will be happy here.

You probably didn’t get our name from advertising because we rarely advertise. Almost all the moves we do are for repeat clients, or for referrals from clients. If you read our testimonials, you will get a sense that they are authentic, not manufactured by a hired professional. 

Meticulous Receiving” is a term for a specialty service we invented that is especially appreciated by interior designers. When you hire Brownstone Brothers for this service, our Warehouse Manager receives furniture and decor pieces as per your direction over a period of time. Brownstone Brothers unpacks all received pieces, inspects them for flaws or damages, photographs them, sends you condition reports, and finally rewraps items for safe storage and transport.

For more information, go to services.

Please write us about your experience moving with BB!

 

History

Brownstone Brothers Moving & Storage began in the Upper East Side apartment of the former owner, Bill Gross, in the 1970s. Bill Grose led the charge and carried the torch until May of 2023. After many years of dedicated service, he is now enjoying a well-earned retirement. Richard Barrale who was Brownstone’s top-performing employee in the 80s and 90s, then went on and started All Star Moving and Storage which is still going strong 30 years later. Rich modeled his company after Brownstone and throughout the years, had kept a close relationship with Bill Gross from Brownstone. In May 2023, the torch was passed on to Rich. In keeping with its domestic beginnings, Brownstone Brothers has valued quality over quantity.  As a small company, most of our office staff and moving crew have been with us for over 10 years. Unlike many of the large, impersonal companies in the business, we don't depend on advertising. From the beginning, we have relied on our reputation and word of mouth for our business. As a result, we have built trusting relationships with clients, who come back to us year after year. 

Our Team

We have always been focused on the quality of our crew rather than the number of our moves. Our crew is a team of hardworking, skilled, and charming people who are the best in business, capable of handling antiques, luxury furniture, and fine arts. The employees who meet our exacting standards often end up staying with us for decades.

Our staff and estimators offer you a personal level of service few companies can match. Everyone who works here can discuss the fine points of moving and has no interest in delivering a sales pitch.

We treasure our movers and pay them the living wages they deserve. This translates into high morale on the job, and, believe it or not, a pleasant move.

New York City's Best Mover

Review by Goop

Reviews on StreetEasy

Chosen “BEST OF NEW YORK” by NEW YORK MAG

RECENT TESTIMONIALS FROM OUR CUSTOMERS

Bridge Image by Marco Lenti on Unsplash

Neither snow nor rain nor heat nor gloom of night….